FAQs
Frequently Asked Questions (FAQs)
You can book by calling us on 01942 810401 / 813388 / 818184 , using our Book Online, or through our mobile app (if available). We accept bookings 24/7.
Yes! We recommend booking in advance for airport trips, school runs, or peak times to ensure availability. Advance bookings take priority.
How do I know when my car is outside?
You will receive a message once your taxi is dispatched so you can track your taxi in real time.
You will receive either a ring back or a text back from the driver to notify that he/she is outside.
Yes, we operate 24 hours a day, 7 days a week—including holidays.
We accept cash, credit/debit cards, and most mobile payment options (Apple Pay, Google Pay). Let us know your preference when booking.
Absolutely. We provide reliable airport transfers to and from all major airports in the region. Please book in advance so we can monitor your flight and schedule your pickup accordingly.
Yes, all of our drivers are fully licensed, DBS-checked, and insured for passenger transport.
We pride ourselves on punctuality, but if there’s a delay due to traffic or other unforeseen circumstances, we’ll keep you informed and update your ETA.